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ゆうちょ手続きアプリ

Japanese
Nationals
Foreign
Nationals
  • Open an Account
  • Reset your PIN

ゆうちょ手続きアプリ

Japan Post Bank
procedures on your smartphone.

Yucho Tetsuzuki App
makes it easy to manage your bank
account directly from your phone.

Procedures available via
the app

Approx. 15–20 min

Open an Account

*1

(Application)

Apply to open an account*1 easily
with your residence card*2
and smartphone.

Approx. 5–10 min

Reset your PIN

*3

If you forget your cash card PIN,
you can easily reset it.

  • The application must be confirmed by the Savings Administration Center before an account can be opened.
    The result of the confirmation will be sent to the e-mail address you provided, in approximately 1 week.
  • The date of expiration on your residence card must be more than three months after the application date, and your current address must be listed on the card.
    If your residence status is "Student" or "Technical Intern Training," you are required to submit a student ID, employee ID, or certificate of enrollment.
    If you do not have a student ID card, employee ID card, or other ID that proves that you belong to a school, company, or other organization, you can use the employee/student registration certificate format we provide (please ask the person in charge at your place of work or school to fill in the format).
  • You can only reset your PIN with the Japanese and English versions.

Please note that some procedures may not be available.
Please read the precautions displayed in the app and on the Japan Post Bank website.

Why use the app?

POINT 1

No membership registration required!
Start using the app immediately

POINT 2

Procedures to open an account available in
English, Chinese (Simplified), Vietnamese, or Japanese

POINT 3

One answer for each question!
Proceed by
answering
questions quick
and easy!

POINT 4

Do it all from your smartphone!
Use the app
anywhere,
anytime

Learn more about
how to use the app

User Manual

Operating instructions are provided with illustrations. English, Chinese (simplified), Vietnamese, and Japanese versions are available.

Each step of the process is easy to review.

Here you can learn more about opening an account.

Video (Opening an Account [For Foreign Nationals])

Introduction to the Yucho Tetsuzuki App (For Foreign Nationals)

(Opens an external link to YouTube)

The video for foreign nationals shows how to open an account.
The video is available in English, Chinese (Simplified), Vietnamese, and Japanese.

If you need help, check below

Please have the following identification documents ready

<Customers of Japanese nationality>
Driver's license or Individual number card

<Foreign customers>
Residence card

Yucho Tetsuzuki App can be used only by the owner of the account who is 16 years of age or older.
Even if you are a relative, you cannot open an account in your child's name using the application, so please prepare the necessary documents and complete the procedures at the counter.

It is possible to reset your PIN. Yucho Tetsuzuki App allows you to instantly reset your PIN, even if you do not know your current PIN.

The languages available for each procedure are as follows.

Account opening: Japanese, English, Chinese (simplified), Vietnamese

PIN reset: Japanese, English

If you wish to use the application in a language other than Japanese, be sure to fill in the "Free Fields" in Japanese.

Recommended for those
who have opened an account

Take advantage of the convenient features
with the Yucho Bankbook App!

Use the Yucho Bankbook App on your
smartphone to view your current account
balance, deposits, withdrawals, statements,
and money transfers.
Be sure to take advantage of this app!

About accounts that can
be opened
with
Yucho Tetsuzuki App

You can open "Yucho Direct + (Plus)",
a bankbook-free general account.
It is convenient to make transactions over
the Internet even on weekends and late at
night when the counter and ATMs are not open.

Install
Yucho Tetsuzuki App
App Store QR
Download on the App Store
Google Play QR
Get it on Google Play
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