Procedures available via
the app

Approx. 15–20 min

Open an Account

*1

(Application)

Apply to open an account*1 easily
with your residence card*2
and smartphone.

Approx. 5–10 min

Reset your PIN

*3

If you forget your cash card PIN,
you can easily reset it.

• The application must be confirmed by the Savings Administration Center before an account can be opened.
  The result of the confirmation will be sent to the e-mail address you provided, in approximately 2 weeks.
• The date of expiration on your residence card must be more than three months after the application date, and your current address must be listed on the card.
  If your residence status is "Student" or "Technical Intern Training," you are required to submit a student ID, employee ID, or certificate of enrollment.
• You can only reset your PIN with the Japanese and English versions.

• Procedure flow
• Cautions when using

Why use the app?

POINT 1

No membership registration required!
Start using the app immediately

POINT 2

Procedures to open an account available in
English, Chinese (Simplified), Vietnamese, or Japanese

POINT 3

One answer for each question!
Proceed by
answering
questions quick
and easy!

POINT 4

Do it all from your smartphone!
Use the app
anywhere,
anytime

Learn more about
how to use the app

User Manual

Operating instructions are provided with illustrations. English, Chinese (simplified), Vietnamese, and Japanese versions are available.

Read the quick-start instructions

Each step of the process is easy to review.

Read the detailed instructions

Here you can learn more about opening an account.

If you need help, check below

What identification documents
do I need to complete the
procedures on Yucho Tetsuzuki App?

Please have the following identification documents ready

<Customers of Japanese nationality>
Driver's license or Individual number card

<Foreign customers>
Residence card

Can I open an account for my
child with Yucho Tetsuzuki App?

Yucho Tetsuzuki App can be used only by the owner of the account who is 16 years of age or older.
Even if you are a relative, you cannot open an account in your child's name using the application, so please prepare the necessary documents and complete the procedures at the counter.

I have lost my current cash card PIN.
Can I reset my PIN using Yucho
Tetsuzuki App?

It is possible to reset your PIN. Yucho Tetsuzuki App allows you to instantly reset your PIN, even if you do not know your current PIN.

Can I use Yucho Tetsuzuki App in
languages other than Japanese?

The languages available for each procedure are as follows.

Account opening: Japanese, English, Chinese (simplified), Vietnamese

PIN reset: Japanese, English

If you wish to use the application in a language other than Japanese, be sure to fill in the "Free Fields" in Japanese.

If you have any problems,
please contact us.

Keyword search in FAQ

Check the Contact Us page

Chat available,
24 hours a day

Click this button on the website

Recommended for those
who have opened an account

Take advantage of the convenient features
with the Yucho Bankbook App!

Use the Yucho Bankbook App on your
smartphone to view your current account
balance, deposits, withdrawals, statements,
and money transfers.
Be sure to take advantage of this app!

Read more

About accounts that can
be opened
with
Yucho Tetsuzuki App

You can open "Yucho Direct + (Plus)",
a bankbook-free general account.
It is convenient to make transactions over
the Internet even on weekends and late at
night when the counter and ATMs are not open.

Read more

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• Procedure flow
• Cautions when using