Sustainability Approach and Promotion Framework

Message from the Executive in Charge of Sustainability
Basic Stance

Message from the Executive in Charge of Sustainability

image：Harumi Yano Deputy President, Representative Executive Officer >Member of the Board of Directors — Harumi Yano
Deputy President,
Representative Executive Officer
Member of the Board of Directors

Japan Post Bank, which has the largest customer base of any Japanese bank, recognizes that its purpose (raison d’etre) is to contribute to the development of society and local communities by aiming for the happiness of its customers and employees throughout Japan, and is developing its business to provide “safe and secure” financial services to everyone, in the same spirit that it has maintained since its establishment. Based on this basic philosophy, we will promote sustainability by recognizing Japan’s social issues, such as the declining birth rate and aging population, as well as global social issues, such as climate change, natural capital, and human rights, and by continually discussing what we can do through our business activities.

Basic Stance

Because the Japan Post Bank operates its business throughout Japan based on financial infrastructure that includes directly managed branches, the nationwide post office network, and ATMs, we are highly aware that our activities will contribute to the solutions for the problems faced by society.

With our Medium-term Management Plan beginning in FY2021, we determined to aim for realizing both corporate value enhancement and solutions for issues facing society, such as the achievement of SDGs, through implementing our mission based on the Japan Post Group and Japan Post Bank management philosophy.

Purpose of JAPAN POST BANK (raison d’être)

We aim for the happiness of customers and employees, and will contribute to the development of society and the region.

* The Management Philosophy of JAPAN POST GROUP

The Management Philosophy of JAPAN POST BANK

We aim to become “the most accessible and trustworthy bank in Japan,” guided by the needs and expectations of our customers.

The Mission of JAPAN POST BANK

(1) We provide diverse financial services to support the era of 100-year lifespans for customers throughout Japan via post offices, apps, and other channels, together with our partner companies.
(2) As one of Japan’s largest institutional investors, we maximize performance and develop a distinctive asset management business.

Realizing both the enhancement of corporate value, and contributing to the solution of social issues such as SDGs (Sustainability management)

Based on this basic approach, Japan Post Bank has established the Basic Sustainability Policy after discussions at the Management Committee and the Board of Directors. The policy stipulates that the bank will promote sustainability as a top management priority.

Basic Sustainability Policy

The Bank positions the promotion of sustainability as a top management priority and aims to achieve both the creation of sustainable social value and the enhancement of corporate value over the medium to long term by addressing materiality through its business activities as follows. In addition, the Bank will focus on human capital management and corporate culture reforms, as well as improving the management base, as essential foundations for addressing these material issues.

Materiality of Japan Post Bank:

(1): Provide side-by-side, lifelong support in an era of 100-year lifespans
(2): Ensure access to quality financial services
(3): Co-create value with local communities
(4): Investments and financing for a sustainable environment and society

Basic Sustainability Policy（full text）（PDF/357KB）

Related information

Priority Issues (Materiality)

Sustainability Promotion Framework

Matters related to the promotion of sustainability are discussed by the Sustainability Committee, and discussed or reported to the Management Committee and the Board of Directors in a timely and appropriate manner.

Supervision
	Board of Directors ○Resolves on basic management policies and other important business executions concerning management strategy / supervises the status of sustainability promotion

		Raising matters for discussion / reporting	Supervision
Execution
	Executive Committee ○ Discusses sustainability-related matters such as policy and targets / regularly reports to the Board of Directors on the status of sustainability promotion
		Raising matters for discussion / reporting	Direction
	Sustainability Committee ○ Discusses and reports on the status of sustainability promotion, the formulation of action plans, and the progress of such matters
		Raising matters for discussion / reporting	Direction
	Corporate Planning Department Sustainability Management Office ○ Adjustment of plans concerning sustainability as well as confirming the sustainability promotion status of the departments in charge of each operation
		Reporting	Confirmation
	Department in charge ○ Planning and promotion of sustainability in each operation

*: Sustainability issues, including our response to climate change, are also regularly reported to the Audit Committee, which has supervisory functions.

Persons responsible for the promotion of sustainability (including climate change response)

The President and Representative Executive Officer, who serves as the chairman of the Executive Committee and the Board of Directors and presides over the Bank's operations, is responsible for the promotion of sustainability including the Bank's response to climate change. The Executive in Charge of Sustainability, who serves as the Sustainability Committee Chair, attends meetings of the Executive Committee and the Board of Directors and reports on and raises matters for discussion regarding the status of promotion.

Person responsible	Meeting attended
Person responsible	Sustainability Committee	Executive Committee	Board of Directors
Director, President and Representative Executive Officer (Takayuki Kasama)	-	◎	◎
The Executive in Charge of Sustainability (Harumi Yano)	◎	○	○

◎:: Chairman, Committee Chair

Main sustainability agenda items (from FY2021 onward) to be referred to the Board of Directors

Formulation of the Basic Sustainability Policy
Selection of top risks from climate change risks and other sustainability-related risks
Setting interim targets for reducing CO2 emissions（finance Portfolio）
Review of CO2 emissions (in-house) interim
Review of materiality issues

Addressing Sustainability Risks

In recent years, natural disasters have become a risk that threatens corporate activities, and the negative aspects of corporate activities, such as the destruction of nature and human rights abuses in the supply chain, have become apparent and have worsened the reputation of the company.
Sustainability risks vary widely, but Japan Post Bank recognizes the following risks as emerging risks.

Emerging risks of the Bank (as of April 2025)（PDF/47KB）

The Bank has selected these risks as its top risks within the framework of the Risk Appetite Framework, and takes additional actions as necessary after regularly reviewing the status of controls and other factors.

Related information

Risk Appetite Framework

We also provide ongoing sustainability-related training (risk management training) for senior management* to promote a better understanding of the external environment and improve risk management skills.

*:: Senior management includes internal directors, internal non-executive directors, outside directors and executive officers.

Effective Date	Theme	Main contents
July 2021	Climate Change Biodiversity	Global risks published by the World Economic Forum Global Trends in ESG and SDGs Increased ESG investments will require companies to take action, such as increasing climate-related shareholder proposals Increased risk of natural disasters Non-financial information disclosure and legislation
April 2022	Human Rights	Trends in human rights How should human rights risks be managed and addressed from a management perspective (e.g., human rights due diligence)? What risks do human rights violations pose to companies?
April 2023	Human Capital Management	The concept of human capital, from resources to capital How human capital contributes to the improvement of corporate value
August 2023	Human Rights	What is "human rights risk"? Trends in the Rules Governing Human Rights Around the World Performing "Human Rights Due Diligence" Attitude required of companies in dealing with human rights

Please refer to the related information for the status of basic risk management training for directors.

Related information

Providing Opportunities for Outside Directors to Collect Information

In addition to senior management, we are continuously implementing initiatives to deepen understanding of sustainability by distributing Sustainability Officer videos and e-learning training programs for all employees.

Implementation method	Contents
Training using e-learning, etc.	Materiality of Priority Issues in the Medium-Term Management Plan
Training using e-learning, etc.	Current situation surrounding sustainability, progress in ESG management, etc.
Video Message from the Executive Officer in Charge	ESG Management