Top of Page.
Move to Header menu. Move to Main menu. Move to Main text. Move to Side menu.

Cascading Style Sheets is used in this page.

Header menu starts here.

HomeYucho Bankbook App > Details of how to use

Details of how to use

Simple, Easy.

Details of how to use

  • You can use the app for free, but you are responsible for the data communication charges required for the download.
  • The screen may differ from the actual one. In addition, it is subject to change without notice.Please understand.
  • For how to use, only typical screens are posted. When using, please operate according to the guidance on the actual screen.

Settings

Initial setting method

Refer to the following, and perform the initial settings according to the screen.

What you need for initial setting

There are two ways for initial setting.

Set up using your bankbook or cash card and a confirmation code.

Bankbook or cash card
An environment where you can receive notifications.
  • Please have your bankbook or cash card handy.
  • To confirm your identity, a confirmation code will be sent to the phone number registered on your account. Please register the app in an environment where you can receive notifications.

Set up using the「Yucho authentication app」

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

If you plan to use the remittance and payment functions of the 「Yucho Bankbook app」, you can also make initial settings in the 「Yucho authentication app」.

If you install and register in advance, you can set it by omitting STEP 4 ~ 6.
For details of「Yucho Authentication App」, Please see the following page.

STEP01

Confirmation of terms of service

Check the contents and if you agree, tap 「同意する」(Agree).

Screen where the terms of use are reviewed and 「同意する」(Agree) is selected.
STEP02

Input account information

Enter the account code number, name in katakana, and date of birth.

Screen where account information is being entered from a passbook or card
STEP03

Choose how you want to verify your identity

Tap「暗証番号と電話番号で確認」(Confirm PIN code and a confirmation code).

Screen for Choose 'Verify with PIN and phone number'
  • If you use Yucho authentication app to verify identity, tap「ゆうちょ認証アプリで確認」(Confirm using 「Yucho authentication app」).
STEP04

Input PIN code

Enter PIN code for your cash card.

Screen for entering PIN code
STEP05

Publish confirmation code

Please check your phone number and tap「確認コードを発行する」(A 5-digit confirmation code will be sent to the phone number registered on your account).

Confirmation code issue screen
STEP06

Input your confirmation code

Enter your 5-digit confirmation code.

Confirmation code entry screen
  • To confirm your identity, a confirmation code will be sent to the phone number registered on your account.
  • If you do not receive the notifications, please see Frequently Asked Questions.
  • If the phone number is a landline phone, you will be notified by automatic voice, and if it is a mobile phone, you will be notified of the "confirmation code" (5-digit number) by SMS (Short Message Service).
STEP07

Passcode setting

Enter the 4-digit passcode required when launching the app.

4-digit passcode input screen
  • Android users also have the option of setting a pattern.
STEP08

Biometric setting

If you want to use biometrics (finger/face) when starting the app, continue setting.

Screen to set up the use of fingerprint authentication
  • If biometrics is not registered on your device, it will not be displayed.

Initial setting completed

That's all.

Home screen settings

You can customize the items displayed on the home screen.
Please refer to the following and make settings that match the content you want to use.

Home screen display can be customized
Example of Home Screen Customization
STEP01

Tap the three lines at the top left of the home screen to open the side menu.

Screen to tap the button to open the side menu on the home screen
STEP02

Tap 「アプリ設定」(App Settings) to move to the App Settings screen.

Screen with 「アプリ設定」(App Settings) selected in the side menu
STEP03

Tap「ホーム設定」(Home Settings)to move to the Home Settings screen.

Screen with 「ホーム設定」(Home Settings) selected
STEP04

Tap 「+」 for items you want to display on the home screen, and tap 「-」 for items you do not want to display.

Home setting screen
STEP05

For example, if you want to hide the 「猫・メッセージ」(cat・message)、display 「投資信託」(investment trusts) and 「最近のお取引明細」(recent transaction details), the screen will be as follows.

Example of the Home setting screen display
STEP06

After completing the settings, return to the home screen of the App. Customization is complete.

home screen
STEP07

If you want to hide the current balance on the home screen, tap the 「表示」(display).

Screen where 「表示」(display) on the home screen is tapped.
STEP08

The current balance is hidden as shown below.

Screen with no current balance displayed on the home screen

Money management・Check balance etc.

Balance check

When you launch the app, the home screen will be displayed and you can check the current balance.

Deposit/withdrawal details check

Tap「明細」(Details) on the home screen to move to the details screen.

The screen where you tap 「明細」(Details)  of the home screen
the details screen

On the details screen, you can check the monthly deposit/withdrawal details. To switch the displayed month, follow the steps below.

Screen to tap the display month at the top
Screen to select display month

Income and expenditure check

Tap「グラフ」(Graph)on the home screen to move to the balance graph screen.

Screen of tapping 「グラフ」(Graph) on the home screen
Income and Expenses Graph Screen

The monthly deposit is displayed in graph. Tap 「出金」(Withdrawal) to display the expenditure, and tap「月末残高」(Monthly balance) to display the balance at the end of the month in graph.

Withdrawal amount screen of the Income and Expenses graph screen
Month-end balance screen of the Income/Expenditure Graph screen

Asset management

STEP01

Tap「資産運用」(Asset Management) on the home screen to move to the asset management screen.

Screen of tapping 「資産運用」(Asset Management) on the home screen.
STEP02

You can check the details of each product・service by tapping each button.

Screen with details of each asset management product and service.

Remittance・Deposit and withdrawal

Remittance

What you need for remittance

「Yucho authentication app」is required.
If you install and register it in advance , the procedure will be smooth.

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap 「送金」(Remit) on the home screen to move to the remittance method selection screen.

Screen of tapping 「送金」(Remit) on the home screen
STEP02

After selecting the remittance method, proceed with the input according to the screen.

Screen for selecting remittance method
STEP03

When you reach the confirmation screen, select the authentication method and tap it.

Screen to select authentication method on confirmation screen
STEP04

The remittance is complete when the authentication with「Yucho Authentication App」is complete.

Remittance completion screen

Registration for using COTRA

To use COTRA, you must register in advance from the Yucho Bankbook App. Refer to the steps below, and perform the registration for using according to the screen.
What is COTRA?

  • If you have multiple accounts registered in the Yucho Bankbook App, you will need to register for each account.
STEP01

Tap「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

Tap「ことら送金」(COTRA) .

Screen to select a tab for 「ことら送金」(COTRA)
STEP03

Check the overview of the COTRA remittance and tap 「ことら送金の利用を開始」(start using COTRA) .

Confirmation screen for「ことら送金」(COTRA)
STEP04

Check the contents and if you agree, tap 「同意する」(agree) .

Terms and Conditions screen for「ことら送金」(COTRA)
STEP05

Check the account number you want to register and tap 「開始」(start) .

Confirmation screen for starting to use
STEP06

That's all.

Registration Completion Screen

COTRA remittance method

What you need for remittance

「Yucho authentication app」is required.
If you install and register it in advance , the procedure will be smooth.

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

Tap「ことら送金」(COTRA) .

Screen to select a tab for 「ことら送金」(COTRA)
STEP03

After selecting the remittance method, follow the screen to proceed.
Here, we will introduce remittance using mobile phone number or email address as an example.

Screen for selecting remittance method
STEP04

Enter the required information and tap「確認」(confirm).
* Entering a message is optional

Screen for entering remittance address, etc.
STEP05

After proceeding to the remittance confirmation screen, select the authentication method and tap.

Screen to select authentication method on confirmation screen
STEP06

If the authentication of 「Yucho authentication app」 is complete, the remittance is complete.

Remittance completion screen

ATM deposit and withdrawal

What you need for ATM deposit and withdrawal

「Yucho authentication app」 is required. (Not required for deposit)
If you install and register it in advance, the procedure will be smooth.

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

  • It only be used at Japan Post ATMs.
STEP01

Tap 「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

Tap「ATM入出金」(ATM deposit and withdrawal) to display the screen to scan the QR code and move on to ATM operations.

Screen to select tabs for「ATM入出金」(ATM deposit and withdrawal)
STEP03

Tap「WITHDRAWAL」button at the ATM.

Screen to tap the withdrawal button on the ATM transaction
  • As an example, I will explain the operation procedure of 「WITHDRAWAL」.
STEP04

Tap「SMARTPHONE」button at the ATM.

Screen to tap the smartphone button on the ATM
STEP05

Enter the amount you want to withdraw at the ATM and finally tap the「YEN」button.

Screen to Entering the amount to withdraw from the ATM and tap the Yen button
STEP06

When the QR code is displayed on the ATM screen, move on to the reading operation of the「Yucho Bankbook app」(STEP07).

* Please be careful not to tap the「NEXT」button at this time.

QR code displayed on ATM screen
STEP07

Hold up the QR code reading screen of the「Yucho Bankbook app」launched in STEP02 and scan the QR code displayed on the ATM screen.

Reading a QR code on the smartphone passbook app screen
STEP08

When authentication with「Yucho Authentication App」is completed, the following screen will be displayed.Tap「QRコード送信」(Send QR code)to complete the operation of the「Yucho Bankbook app」. Go back to ATM operation.

QR code sending screen of smartphone passbook app
  • The limit of the amount that can be withdrawn can be set in the range of 0~100,000 yen. The default setting is 50,000 yen.
  • When making a deposit, you do not need to authenticate with「Yucho authentication app」.
STEP09

Tap「NEXT」button at the ATM.

QR code displayed on the ATM screen and tap the next button
STEP10

If the amount displayed on the ATM screen is correct, tap「ENTER」button.

The amount is displayed on the ATM screen and tap the ENTER button
STEP11

Cash can be collected from an ATM.

Screen of cash coming out of an ATM

Payments

Payment of invoice(with invoice)

What you need for Payment of invoice(with invoice)

Invoice and 「Yucho authentication app」 are required.
If you install and register the app in advance , the procedure will be smooth.

Image of the invoice
  • The invoice is an example.
logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

After selecting the payment method, follow the screen to proceed.

Screen to select 「払込書を持っている」(I have a invoice)
STEP03

Scan the invoice at hand.

Screen to a invoice being scanned from a smartphone
STEP04

According to the screen, continue checking scan results.

Screen for confirming reading results
STEP05

After proceeding with the screen of payment confirmation, select the authentication method and tap.

Screen to select authentication method on confirmation screen
STEP06

If the authentication of 「Yucho authentication app」 is complete, the payment is complete.

Payment Completion Screen

Manual payment

What you need for Manual payment

「Yucho authentication app」is required.
If you install and register it in advance, the procedure will be smooth.

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

After selecting the payment method, follow the screen to proceed entering.

Screen to select 「払込書を持っていない」(I don't have a invoice)
STEP03

Enter the payee's code number, subscriber name, amount, etc.

Screen for entering payment information
STEP04

After proceeding with the screen of payment confirmation,select the authentication method and tap.

Screen to select authentication method on confirmation screen
STEP05

If the authentication of「Yucho authentication app」is complete, the payment is complete.

Payment Completion Screen

Payment of taxes and charges
(Pay-easy)(with invoice)

What you need for Payment of taxes and charges(Pay-easy)(with invoice)

Invoice and「Yucho authentication app」are required.
If you install and register the app in advance , the procedure will be smooth.

Image of the invoice
  • The invoice is an example.
logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap 「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

After selecting the payment method, follow the screen to proceed.

Screen to select a invoice reading for payment of taxes and charges(Pay-easy)
STEP03

Scan the invoice at hand.

Screen to a invoice being scanned from a smartphone
STEP04

According to the screen, proceed with the result of scanning.

Screen for confirming reading results
  • In the case of a payment slip that does not support "read payment slip", an error will be displayed after shooting, and the screen will transition to the manual input screen.
STEP05

After proceeding with the screen of payment confirmation, select the authentication method and tap.

Screen to select authentication method on confirmation screen
STEP06

If the authentication of「Yucho authentication app」is complete, the payment is complete.

Payment Completion Screen

Payment of taxes and charges
(Pay-easy)(manual input)

What you need for Payment of taxes and charges(Pay-easy)(manual input)

「Yucho authentication app」is required.
If you install and register it in advance, the procedure will be smooth.

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

After selecting the payment method, follow the screen to proceed entering.

Screen to select manual input of payment of taxes and charges (Pay-easy)
STEP03

Enter the receiving institution number notified by the receiving institution.

Screen for entering the receiving institution number, etc.
STEP04

After proceeding with the screen of payment confirmation, select the authentication method and tap.

Screen to select authentication method on confirmation screen
STEP05

If the authentication of「Yucho authentication app」is complete, the payment is complete.

Payment Completion Screen

Payment of taxes and public funds(QR code)

What you need for Payment of taxes and public funds(QR code)

Payment slip and「Yucho authentication app」are required.
If you install and register the app in advance, the procedure will be smooth.

Image of the payment form
  • The payment slip is an example.
logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap「送金支払」(Remit and pay) on the home screen to move to the method selection screen.

Screen to tap 「送金支払」(Remit and pay) on the home screen
STEP02

After selecting the payment method, follow the screen to proceed.

Screen to select payment of taxes and public funds(QR code)
STEP03

Scan the QR code printed on the payment slip,etc at hand.

QR code scanning screen
STEP04

After confirming the result of scanning, select the authentication method and tap.

Screen to select authentication method on confirmation screen
STEP05

If the authentication of「Yucho authentication app」is complete, the payment is complete.

Payment Completion Screen

Procedure

Confirmation・change of account information

What you need for change of account information

「Yucho authentication app」is required.
If you install and register it in advance , the procedure will be smooth.

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of 「Yucho Authentication App」, Please see the following page.

STEP01

Tap the three lines at the top left of the home screen to open the side menu.

Screen to tap the button to open the side menu on the home screen
STEP02

Tap 「口座情報の確認・変更」(Confirm・Change account information) to move to the account information screen.

Screen to select 「口座情報の確認・変更」(Confirm・Change account information)  in the side menu.
STEP03

Tap the account for which you want to check the details to move to the account information management screen.

Screen to tap the account you want to check
STEP04

You can change your address and phone number from the 「変更」(change) button on the upper right. Select the information you want to change and follow the instructions to enter the required information.

Screen to tap the 「変更」(change) button

Application for bankbook-free account switching

STEP01

Tap the button below on the home screen to move to 「無通帳型総合口座について」(About bankbook-free integrated account)./p>

Screen to tap the 「無通帳型総合口座について」(About bankbook-free integrated account) button on the home screen
STEP02

Tap 「無通帳総合口座に切替」(Switch to bankbook-free general account) at the bottom of the moved screen to move to the account selection screen.

Screen for tapping 「無通帳総合口座に切替」(Switch to bankbook-free general account)
STEP03

Select the account that you want to switch to bankbook-free and follow the instructions to complete the procedure.

Screen for selecting the account that you want to switch to bankbook-free
STEP04

Account that has been switched to bankbook-free will be displayed as 「通帳無」(No bankbook) in the 「種別」(Type) field on the home screen.

home screen

ATM biometric authentication

What you need for ATM biometric authentication

「Yucho authentication app」is required.
If you install and register it in advance , the procedure will be smooth.

logo of Yucho Authentication App
  • Download on the App Store QR Code for App Store
  • GET IT ON Google Play QR Code for Google Play

For details of「Yucho Authentication App」, Please see the following page.

STEP01

Tap the three lines at the top left of the home screen to open the side menu.

Screen to tap the button to open the side menu on the home screen
STEP02

Tap 「ATM生体認証」(ATM biometric authentication) to move to the ATM biometric authentication screen.

Screen to select 「ATM生体認証」(ATM biometric authentication) in the side menu
STEP03

Tap「利用申込」(Application for use), select the authentication method and tap.

ATM biometric authentication screen
STEP04

If the authentication of 「Yucho authentication app」 is complete, the application is complete.
If you want to start trade, Tap 「ATM生体認証メニューへ」(Move to ATM biometric authentication menu).

Application Completion Screen
STEP05

Tap「取引開始」(Start trade),select the authentication method and tap.

ATM biometric authentication screen
STEP06

If the authentication of「Yucho authentication app」is complete, the trade can be started.
You must trade within 15 minutes.Please use an IC cashcard and operate at an ATM.

Transaction Initiation Completion Screen
Back to Top.
Back to Top.