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Response to Disasters and Accidents

Response to Disasters and Accidents

Japan Post Bank takes measures to prepare for natural disasters, accidents and other emergencies.
It is also working to support victims during disasters through initiatives such as providing transfers for donations free of charge, and its nationwide network of branches and Post Offices contributes greatly to the setting up of donation counters.

Business Continuity Plan (BCP) Initiatives

Japan Post Bank has formulated a business continuity plan (BCP) to prepare for crises such as natural disasters, developed a crisis management system, and conducts crisis response training at least once a year.

Disaster victim support

For people who have lost their savings account bankbooks, certificates or personal seals as a result of a natural disaster, we will allow them to withdraw funds up to ¥200,000 from their ordinary savings accounts, etc. Moreover, we offer a free money transfer service for disaster relief donations to the Japanese Red Cross Society, community chests, and local governments, among others, for the purpose of supporting victims.