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ESG Data

Environment

Energy consumption data

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Scope 1 (direct energy consumption) Facilities Fuel oil（GJ） 1,513 1,197 1,752 1,549 1,236
Light oil （GJ） 27 3 7 7 8
Heavy oil（GJ） 13,401 11,968 12,199 10,839 10,414
Cogas（GJ） 414 231 386 354 334
City gas（GJ） 50,415 49,624 51,981 48,863 44,156
Vehicles Gasoline（GJ） 34,148 32,491 19,307 16,334 18,904
Light oil （GJ） 72 89 46 34 81
Total（GJ） 99,990 95,603 85,679 77,980 75,132
Scope 2 (indirect energy consumption) Steam（GJ） 8,490 9,305 10,514 11,040 9,559
Hot water（GJ） 11,131 12,896 14,559 13,451 13,500
Cold water（GJ） 72,000 72,320 74,833 71,458 79,709
Electric power（GJ） 850,879 792,096 804,540 775,143 769,380
   （non-renewable energy（GJ）） - - - - 325,899
   （renewable energy（GJ）） - - - - 443,481
Total（GJ） 942,500 886,616 904,446 871,093 872,148
Scope 1 and scope 2 energy consumption total （GJ） 1,042,490 982,219 990,125 949,073 947,280

Energy usage per unit

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Total facility energy consumption（GJ） 1,008,270 949,638 970,771 932,705 928,296
Oil equivalent of energy used (total)*1（kl） 26,013 24,501 25,046 24,064 23,950
Total floor area（m2） 520,706 524,541 553,964 530,549 531,034
Energy usage per unit*2（kl/m2） 0.04996 0.04671 0.04521 0.04536 0.04510
*1:
The oil equivalent of energy used (total) is calculated by multiplying total facility energy consumption by the crude oil conversion coefficient.
*2:
Energy usage per unit is the total crude oil equivalent of energy used divided by the total floor area utilized by Japan Post Bank.

Greenhouse gas emissions

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Scope 1
(direct CO2 emissions)*1		 Facilities Fuel oil（t-CO2） 103 81 119 105 84
Light oil （t-CO2） 2 0 0 1 1
Heavy oil（t-CO2） 929 830 846 751 721
Cogas（t-CO2） 24 14 23 21 20
City gas（t-CO2） 2,514 2,475 2,592 2,437 2,202
Vehicles Gasoline（t-CO2） 2,290 2,179 1,295 1,095 1,268
Light oil （t-CO2） 5 6 3 2 6
Total（t-CO2） 5,867 5,584 4,877 4,412 4,301
Scope 2
(indirect CO2 emissions)*1		 Steam（t-CO2） 356 390 441 463 401
Hot water（t-CO2） 490 580 578 509 580
Cold water（t-CO2） 3,385 3,563 2,706 2,378 3,524
Electric power（t-CO2）*4 43,635 37,814 35,399 35,433 14,772
Total（t-CO2） 47,866 42,347 39,124 38,783 19,277
Scope 1 and scope 2 CO2 emission total*1 （t-CO2） 53,733 47,931 44,002 43,195 23,578
CO2 emission per unit （tCO2/m2）*2 0.09879 0.08721 0.07709 0.07935 0.04200
（t-CO2/million yen）*3 0.02912 0.02664 0.02261 0.02185 0.01148
*:
The Bank's greenhouse gas emissions refer only to CO2 from the consumption of energy.
*1:
CO2 emissions are the total sum of energy consumption multiplied by a pre-determined emission index for each class of energy.
*2:
The CO2 emission total(excluding vehicle data) divided by the total floor area utilized by JAPAN POST BANK.
*3:
The target is facilities and vehicles. The CO2 emissions are divided by Japan Post Bank's ordinary income (unit: millions of yen).
*4:
The adjusted emissions coefficient*5 has been used for the electric power emissions coefficient since FY2020/3.
*5:
The adjusted emissions coefficient is calculated by adjusting the basic emissions, which are calculated using the basic emissions coefficient, with the CO2 emissions adjusted in relation to the feed-in tariff scheme for renewable energy, and the CO2 emissions (t-CO2) offset through GHG reduction credit, etc.

Scope 3 (other greenhouse gas emissions)

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Category 1 (purchased goods and services) Emissions relating to the manufacture of purchased goods and other items (uniforms, copy paper, passbooks, cards, forms) used in the provision of principal services (t-CO2) 39,095 42,174 41,704 45,947 41,582
Category 2 (capital goods) Emissions relating to the manufacture of vehicles and ATMs required in the provision of principal services (t-CO2) 12,471 1,912 11,861 10,469 4,406
Category 3 (fuel- and energy-related activities not included in scope 1 or scope 2) Emissions relating to the generation of heat and electric power consumed in the course of the Bank's business activities (t-CO2) 3,371 6,334 6,366 6,000 6,264
Category 6 (business travel) Emissions relating to the consumption of fuel and electric power by various modes of transportation used by employees during business travel (t-CO2) 1,664 1,622 658 1,379 1,531
Category 7 (employee commuting) Emissions relating to the consumption of fuel and electric power by various modes of transportation used by employees during their commute to and from work (t-CO2) 4,869 4,746 4,520 4,246 4,093
Category 12 (end-of-life treatment of sold products) Emissions relating to the end-of-life treatment of passbooks and cards used in the provision of principal services (t-CO2) 81 60 64 57 59
Category 16 (other) Emissions relating to the consumption of electric power consumption by ATMs installed outside the Bank's branch network (t-CO2) 7,089 5,360 4,633 4,278 3,583
Total CO2 emissions 68,639 62,208 69,806 72,376 61,519
Note:
  1. Japan Post Bank is undergoing independent third-party ISO 14064-3 certification in connection with its greenhouse gas emissions (scope 1, 2 and 3).
    Certifications are conducted at the JAPAN POST Group as a whole. Certifications of facilities that are tenanted by other companies in the Group (such as directly managed branches) are undertaken by the owner company. The scope of certification includes all of the Bank's branches, including that portion.
  2. Category 16 (Other) emissions relating to the consumption electric power by ATMs installed outside the Bank's branch network is a re-statement of those included in scope 2.
  3. Category 15 (Investment) is described in "Targets and Results for Reducing GHG Emissions" under "Climate Change Initiatives".
  4. Category8（Upstream leased assets）, 9（Downstream transportation and distribution ）, 10（Processing of sold products）, 11（Use of sold products） and 14（Franchises） are not applicable.

FY2023/3 Greenhouse Gas Emissions Certification Report (PDF/1,813 KB)

FY2022/3 Greenhouse Gas Emissions Certification Report (PDF/1,936 KB)

FY2021/3 Greenhouse Gas Emissions Certification Report (PDF/1,073 KB)

Water consumption (main facilities)

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Water consumption Clean water（m3） 115,099 104,706 110,901 108,680 105,495
Sewage（m3） 94,837 88,161 91,933 105,054 101,012

Waste (head office)

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
General waste （t） 153 99 102 88 67
Recycled general waste （t） 145 90 88 76 60
Industrial waste （t） 24 30 32 24 23
Recycled industrial waste （t） 23 29 31 18 23
Note:
The amount of document disposal has been included in the amount of general waste, and the amount of large-sized refuse in the amount of industrial waste since FY2019/3.

Copying paper purchase amount (head office)

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Copying paper purchase amount （t） 71 112 64 54 54
Regenerated paper purchase rate 100% 100% 100% 100% 100%

Society

Employee Management

Employee Data（excluding short-term contract and part-time employees）
(As of March 31)
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of employees (people)* Men 7,575 7,302 7,174 6,963 6,638
Women 5,225 5,175 5,234 5,206 5,104
Total 12,800 12,477 12,408 12,169 11,742
Number of employees by age group (people) Under 30 Men 812 750 728 684 613
Women 1,450 1,290 1,222 1,096 961
Total 2,262 2,040 1,950 1,780 1,574
30s Men 1,083 1,045 1,045 1,036 1,039
Women 1,036 1,144 1,232 1,348 1,432
Total 2,119 2,189 2,277 2,384 2,471
40s Men 3,045 2,816 2,518 2,207 1,799
Women 1,552 1,465 1,393 1,277 1,066
Total 4,597 4,281 3,911 3,484 2,865
Over 50 Men 2,635 2,691 2,883 3,036 3,187
Women 1,187 1,276 1,387 1,485 1,645
Total 3,822 3,967 4,270 4,521 4,832
Total Men 7,575 7,302 7,174 6,963 6,638
Women 5,225 5,175 5,234 5,206 5,104
Total 12,800 12,477 12,408 12,169 11,742
Number of non-Japanese nationals employed (people) 8 10 10 10 11
Average Age Men 45.0 45.4 45.9 46.6 47.0
Women 39.6 40.3 40.9 41.5 42.0
Total 42.8 43.3 43.8 44.5 44.8
Average years of employment Men 21.6 22.0 22.5 23.1 23.5
Women 15.8 16.0 16.4 16.7 16.8
Total 19.2 19.5 19.9 20.4 20.5
*:
The number of employees excludes employees assigned to other companies by the Bank but includes employees assigned to the Bank by other companies.
The figure does not include part-time employees (including the indefinite-term employees (associates) based on the indefinite-term employment conversion system).

Salaries

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Average salary (excluding short-term contract and part-time employees) (million yen) Men Approx.7.49 Approx.7.56 Approx.7.53 Approx.7.56 Approx.7.63
Women Approx.5.50 Approx.5.59 Approx.5.62 Approx.5.67 Approx.5.76
Total Approx. 6.69 Approx. 6.76 Approx. 6.75 Approx. 6.77 Approx. 6.85
Gender wage disparity (all employees) - - - - 64.1%
Of whom regular employees - - - - 63.1%
Of whom non-regular employees - - - - 67.1%
Of whom managerial positions - - - - 89.8%
Of whom on major career track - - - - 89.3%
Of whom on area key position track - - - - 86.2%
*:
Based on payroll, gender wage disparity is described as being the ratio of the average pay of female employees to the average pay of male employees during the fiscal year under review (average annual pay = total pay / number of employees). Retirement allowances are excluded from total pay, and those on leave/leave of absence are excluded from the number of employees.
Based on the indefinite-term conversion system, indefinite-term employees (associates) are included in regular employees. (Wage disparity for regular employees excluding the said employees is 75.7%.)
At JAPAN POST BANK there is no difference between men and women in terms of their pay systems, the operation of their promotions and pay raises, and the hiring standards. Currently, there is an imbalance in the ratio of men and women in terms of the age structure, resulting in the pay differential.
Therefore, we are working to foster an organizational culture in which young and female employees can more actively participate. We will also work to improve engagement and reduce wage disparity by promoting appointments to more senior positions, including managerial positions.
New hires
(As of April 1)
FY2020/3 FY2021/3 FY2022/3 FY2023/3 FY2024/3
Major career track (people) Men 43 47 32 46 55
Women 40 41 26 35 42
Total 83 88 58 81 97
Ratio of women 48.2% 46.6% 44.8% 43.2% 43.3%
Area key position track (people) Men 48 40 21 19 15
Women 103 102 68 41 29
Total 151 142 89 60 44
Ratio of women 68.2% 71.8% 76.4% 68.3% 65.9%
New hires (people) Men 91 87 53 65 70
Women 143 143 94 76 71
Total 234 230 147 141 141
Ratio of women 61.1% 62.2% 63.9% 53.9% 50.4%
Out of new graduate hires, number of hires on specialized courses 2 1 7 13 8
Retention rate of new graduate employee※(As of the end of March) 78.6% 83.7% 94.0% 85.7% -
*:
Rate of new graduate employees with three years of continuous service as of the end of each fiscal year.
New Graduate Hire Status by Area (Area Key Position Track)
(As of April 1)
FY2020/3 FY2021/3 FY2022/3 FY2023/3 FY2024/3
Hokkaido area (people) 10 8 6 2 5
Tohoku area (people) 3 5 3 1 3
Kanto area (people) 33 25 15 17 7
Tokyo area (people) 19 10 11 12 5
Southern Kanto area (people) 26 11 7 6 3
Shinetsu area (people) 3 4 3 3 1
Hokuriku area (people) 4 6 4 3 2
Tokai area (people) 13 10 10 2 2
Kinki area (people) 15 28 13 3 4
Chugoku area (people) 15 14 2 2 6
Shikoku area (people) 3 4 4 2 1
Kyushu area (people) 5 16 10 7 4
Okinawa area (people) 2 1 1 0 1
New hires (mid-career hires)
(As of March 31)
FY2020/3 FY2021/3 FY2022/3 FY2023/3 FY2024/3
Number of mid-career hires
(people)		 Men 6 13 33 10 -
Women 5 4 12 7 -
Total 11 17 45 17 -
Ratio of women 45.5% 23.5% 26.7% 41.2% -
Percentage of mid-career hires Percentage of mid-career hires compared to new hires 4.5% 6.9% 23.4% 10.8% -
Number and percentage of women in Corporate officer
(As of July 1)
CY2019 CY2020 CY2021 CY2022 CY2023
Number and percentage of women in Corporate officer People 6 5 5 6 7
Percentage 16.6% 14.2% 13.8% 16.2% 18.9%
Number and percentage of women in managerial positions
(As of April 1)
CY2019 CY2020 CY2021 CY2022 CY2023
Number and percentage of women in managerial positions (total) People 318 345 358 381 417
Percentage 14.4% 15.3% 15.7% 16.6% 17.5%
Number and percentage of women in managerial positions Director to corporate officer People 57 59 65 72 61
Percentage 8.5% 8.7% 8.9% 9.8% 10.5%
Section manager to director People 261 286 293 309 356
Percentage 16.9% 18.1% 18.9% 19.7% 19.7%
Section chief to section manager People 593 612 645 628 794
Percentage 25.6% 26.6% 28.0% 29.2% 33.0%
Number and percentage of mid-career hires in managerial positions
(As of April 1)
CY2019 CY2020 CY2021 CY2022 CY2023
Number and percentage of mid-career hires in managerial positions People 254 246 254 266 275
Percentage Percentage compared to total employees in managerial positions 11.5% 10.9% 11.2% 11.6% 11.5%
Percentage compared to total mid-career hires 38.4% 38.0% 39.0% 39.4% 40.8%
Number of contract workers
(As of March 31)
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Fixed-term contract worker Men 628 627 613 496 408
Women 1,589 1,307 1,135 414 188
Total 2,217 1,934 1,748 910 596
Permanent contract worker Men 133 137 132 161 188
Women 1,990 1,896 1,852 2,242 2,172
Total 2,123 2,033 1,984 2,403 2,360
Contract worker total Men 761 764 745 657 596
Women 3,579 3,203 2,987 2,656 2,360
Total 4,340 3,967 3,732 3,313 2,956
Contract worker ratio 25.3% 24.1% 20.6% 21.4% 20.1%
Men 9.1% 9.5% 9.1% 8.6% 8.2%
Women 40.7% 38.2% 32.2% 33.8% 31.6%
Appointments from contract worker to full-time employee
(As of April 1)
CY2019 CY2020 CY2021 CY2022 CY2023
Number of appointed full-time employees (people) Men 18 24 9 7 10
Women 86 78 70 62 51
Total 104 102 79 69 61
Employees with Disabilities
(As of June 1)
CY2019 CY2020 CY2021 CY2022 CY2023
Employees with Disabilities People 379 367 354 338 350
Ratio 2.68% 2.74% 2.71% 2.72% 2.94%
Note:
The number of persons employed and employment rate include those contracted to JAPAN POST CHALLENGED Co., Ltd.

Other indexes

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Job level-based training※1 Total participants 3,251 2,399 1,401 854 1,430
Total training hours 90,627 66,508 20,643 20,112 37,934
Average training time per participant (hours) 27.9 27.7 14.7 23.6 26.5
Average number of training days per participant (days) 3 3 2 3 3
Training costs (millions of yen)※2 - - - - 506
Training cost per person - - - - 43,054
Number of applicants for Career Challenge system (people) Men - - 105 78 108
Women - - 9 63 85
Total - - 114 141 193
Number of course conversion users (people) Men 7 6 11 14 21
Women 18 16 22 62 31
Total 25 22 33 76 52
Number of re-employment system users (people)※3、4 168 198 82 95 139
Number of employees seconded between Group companies (people)※5 399 349 327 345 357
Employee satisfaction survey response rate 70.6% 83.6% 82.6% 83.3% 87.4%
Employee satisfaction (percentage of satisfied employees) 57.0% 63.8% 64.9% 68.7% 67.4%
Number of people conducting multifaceted observations 1,743 1,833 2,118 2,205 2,269
Number of job leavers (people)※6 Men 394 367 229 243 298
Women 269 278 162 191 197
Total 663 645 391 434 495
Turnover rate (%)※7 Men 5.0% 4.8% 3.1% 3.4% 4.2%
Women 4.9% 5.1% 3.0% 3.5% 3.7%
Total 5.0% 4.9% 3.1% 3.5% 4.0%
Voluntary turnover rate (%)※8 Men 4.9% 4.8% 3.1% 3.4% 4.2%
Women 4.9% 5.1% 3.0% 3.5% 3.7%
Total 4.9% 4.9% 3.1% 3.5% 4.0%
*:
Each fiscal year: April 1 to March 31
*1:
The number of participants and training hours for job level-based training includes Group joint training from FY2023/3.
*2:
Includes all costs relating to group and online training as well as e-learning, etc. from FY2023/3 onward.
*3:
A system that advocates continued employment after retirement in line with spirit of the Act on Stabilization of Employment of Elderly Persons.
*4:
Due to the extension of the retirement age in FY2021/3, employees with continuous full-time employment have been excluded. (Only the number of employees who have resigned and been reemployed are counted.)
*5:
The number of people as of April 1 the following year are listed.
*6:
Retirees are included in the number of job leavers.
*7:
The turnover rate is calculated from the number of people who left the Bank and the number of employees as of April 1 of the relevant fiscal year.
(Includes employees assigned to other companies by the Bank, but excludes employees assigned to the Bank by other companies.)
*8:
The voluntary turnover rate is calculated from the number of people who left the Bank voluntarily due to personal reasons, retirement, early retirement, etc. and the number of employees as of April 1 of the relevant fiscal year.
(Includes employees assigned to other companies by the Bank, but excludes employees assigned to the Bank by other companies.)

Work-life Balance Management

Paid Holiday Utilization Rate
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Paid Holiday Utilization Rate Average (days) 18.1 18.7 18.4 19.2 19.1
Percentage※ 90.7% 94.3% 93.1% 97.1% 97.0%
*:
The paid holiday utilization rate is presented as a ratio of the number of paid holiday utilization to the number of days granted each year.
Child care leave/Family care leave
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Child care leave takers (people)※1 Men 136 139 156 176 137
Women 155 192 205 184 218
Total 291 331 361 360 355
Ratio of Employees Taking Childcare Leave※2 Men 91.2% 87.0% 98.8% 100.0% 100.0%
Women 100.0% 100.0% 100.0% 100.0% 100.0%
Total 95.8% 94.2% 99.5% 100.0% 100.0%
Partial child care leave takers (people) Men 12 13 8 12 11
Women 388 456 473 498 529
Total 400 469 481 510 540
Child care leave return rate Men 100.0% 100.0% 100.0% 100.0% 100.0%
Women 95.5% 98.7% 100.0% 96.2% 98.5%
Total 96.2% 98.9% 100.0% 97.4% 99.0%
Retention rate after child care leave※3 Men 100.0% 100.0% 100.0% 98.6% 97.9%
Women 96.2% 95.5% 96.2% 96.3% 99.4%
Total 96.6% 96.2% 96.8% 97.0% 98.9%
Number on child nursing leave (people) Men 278 310 235 266 337
Women 390 436 360 441 505
Total 668 746 595 707 842
Child nursing leave take-up rate Men 3.7% 4.2% 3.3% 3.8% 5.1%
Women 7.5% 8.4% 6.9% 8.5% 9.9%
Total 5.2% 6.0% 4.8% 5.8% 7.2%
Family care leave takers (people) Men 7 8 5 3 13
Women 11 20 12 13 25
Total 18 28 17 16 38
Partial family care leave takers (people) Men 3 2 3 3 3
Women 6 6 5 10 14
Total 9 8 8 13 17
*:
Number of full-time employee recipients, Each fiscal year: April 1 to March 31
*1:
The number of childcare leave takers is the total number of employees who took leave in that fiscal year. This includes spouses who take paternity leave.
*2:
Rate of employees taking childcare leave = [No. of employees who had commenced a period of childcare leave by the time of the survey (including employees who submitted a leave application) / No. of employees who had given birth or had a partner that had given birth] x 100
*3:
Retention rate = (Employees who are still with the Bank 12 months after returning from childcare leave / Total number of employees who returned from childcare leave in that fiscal year) x 100

Telecommuting

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number who have taken to telecommuting - - - 730 2,761
Telecommuting take-up rate※1 - - - 24% 62%
Number utilizing telecommuting※2 - - - - 24,389
*:
Each fiscal year: April 1 to March 31
*1:
Number who have taken up telecommuting as of April 1 / Number of employees at sites where telecommuting was introduced as of April 1 × 100
*2:
Cumulative annual numbers utilizing telecommuting each month (employees who worked from home at least once in the month are counted as one)
Overtime Working Hours
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Average overtime work (hours)※ 10.6 9.8 7.4 6.2 6.6
*:
Monthly average number of overtime working hours calculated on a fiscal year basis.
Work-related accidents
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Accident rate per 1,000 people※ 0.56% 0.35% 0.78% 0.38% 0.46%
*:
Ratio of occupational accidents for each fiscal year per 1,000 employees.
Employee Health Indicators
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Health exam uptake rate※1 100.0% 100.0% 100.0% 100.0% 100.0%
Health counseling uptake rate※1 - - 87.5% 84.1% 84.7%
Detected health condition rate (blood lipids)※1 31.0% 30.8% 32.9% 30.7% 29.1%
Smoking rate※1 17.4% 16.7% 16.7% 15.7% 15.4%
Stress check uptake rate 95.1% 94.4% 95.0% 95.7% 98.9%
Percentage of employees requiring medical treatment 1/2※2 0.86% 1.03% 1.11% 0.94% 0.62%
Rate of employees who no longer require specified health counseling※3 21.5% 24.4% 23.2% 23.7% 25.1%
Rate of employees with a healthy weight Men 67.9% 67.7% 66.0% 67.5% 67.7%
Women 81.8% 81.3% 79.7% 80.8% 80.4%
Rate of employees who exercise on a regular basis※4 14.6% 14.3% 15.3% 16.5% 17.8%
Rate of employees on administrative leave due to illness 1.8% 1.9% 1.7% 1.8% 1.9%
Absenteeism (days)※5 2.4 2.3 2.5 2.5 2.7
Reduced work efficiency recognition rate※6 - - - 27.1% 28.2%
Lifestyle improvement awareness rate 77.8% 78.0% 78.8% 78.7% 77.8%
Rate of employees with high stress levels in stress check 17.6% 18.3% 17.3% 15.7% 17.8%
Rate of employees who feel their work is rewarding※7 - - 42.7% 46.3% 46.6%
Number of people on leave 231 237 224 226 229
Employment Support Committee
Number of those eligible for support		 197 206 163 164 144
Specific health guidance consultation rate 77.6% 74.5% 54.6% 57.3% 54.4%
Employee walking event participation status※8 No. of participants (people) - - - 370 2,308
Participation rate - - - 18.7% 14.9%
Level of satisfaction in walking events※8 - - - 58.8% 82.0%
*1:
Based on health checkup results
*2:
Requiring medical treatment 1/2: Employees requiring urgent or prompt medical treatment.
*3:
The ratio of employees who were recommended specified health counseling in the previous fiscal year but are no longer deemed to require it in the current fiscal year.
*4:
Percentage of those who have exercised lightly enough to break into a sweat for at least 30 minutes a day on at least two days a week for at least one year.
*5:
Average number of leave days of employees who have commenced administrative leave due to illness.
*6:
Based on medical interview
*7:
Rate of employees who answered "strongly agree" or "agree" to the survey question "do you feel your work is rewarding?"
*8:
Implemented at head office in FY2022/3 and for all employees in FY2023/3
Promotion of Diversity, Equity & Inclusion
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of dialogue participants (people) ※1 - - - 24 94
Questionnaire Survey on Diversity Awareness (Index) ※2 45% 60% 72% 74% 71%
Number of Diversity Committee Members (people)※3 160 194 184 383 416
*1:
Dialogue is for the purpose of mutual understanding.
*2:
Percentage of respondents who stated that the introduction of the Ikuboss system had brought positive changes to managers.
*3:
Comprising members with various experiences and backgrounds in each organization, the Committee makes proposals that contribute to improving corporate value.

Compliance / Labor practices

Compliance

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of reports to hotline 98 122 123 56 115
Number of disciplinary actions taken※ 44 91 61 33 48
Number of harassment reports - - - - 105
Number of certified harassment cases - - - - 9
Number of harassment specialists 28 29 30 32 36
Number of participants in training geared toward raising human rights awareness - - - - 17,026
*:
Disciplinary actions, etc., are taken against employees who violate internal rules and laws.

Labor practices

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of violations of agreement on overtime work 8 11 7 7 10
Absentee rate※ - - - 1.1% 1.1%
*:
(Disclosure note) Total number of days lost due to absence / Total number of working days

Corporate Governance

Directors
(As of July 1)
CY2019 CY2020 CY2021 CY2022 CY2023
Directors (people) 13 12 12 13 14
Outside directors (people) 9 8 8 9 9
Female directors (people) 3 3 3 3 5

Board of Directors

Chair Percentage of outside directors※2 No. of meetings held/average attendance rate※3
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Takayuki Kasama※1 64.3% 12 12 13 12 13
98.6% 97.3% 99.4% 100.0% 99.4%
*1:
As of April 1, 2024.
*2:
As of July 1, 2023. (rounded to one decimal place)
*3:
Fiscal year: From April 1 to March 31 of the following year

The average attendance rate is determined by calculating the attendance rate for each meeting, then calculating the sum for the full fiscal year and dividing the sum by the number of meetings held (rounded to one decimal place).

Nomination Committee

Chair※1 Percentage of outside directors※1 No. of meetings held/average attendance rate※2
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Makoto Kaiwa 60.0% 3 3 2 8 13
100.0% 92.0% 100.0% 100.0% 100.0%
*1:
As of July 1, 2023.
*2:
Fiscal year: From April 1 to March 31 of the following year

The average attendance rate is determined by calculating the attendance rate for each meeting, then calculating the sum for the full fiscal year and dividing the sum by the number of meetings held (rounded to one decimal place).

Audit Committee

Chair※1 Percentage of outside directors※1 No. of meetings held/average attendance rate※2
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Hiroshi Kawamura 80.0% 15 15 18 14 14
97.6% 98.7% 100.0% 100.0% 100.0%
*1:
As of July 1, 2023.
*2:
Fiscal year: From April 1 to March 31 of the following year

The average attendance rate is determined by calculating the attendance rate for each meeting, then calculating the sum for the full fiscal year and dividing the sum by the number of meetings held (rounded to one decimal place).

Compensation Committee

Chair※1 Percentage of outside directors※1 No. of meetings held/average attendance rate※2
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Keisuke Takeuchi 75.0% 3 2 4 4 4
100.0% 88.0% 100.0% 100.0% 93.8%
*1:
As of July 1, 2023.
*2:
Fiscal year: From April 1 to March 31 of the following year

The average attendance rate is determined by calculating the attendance rate for each meeting, then calculating the sum for the full fiscal year and dividing the sum by the number of meetings held (rounded to one decimal place).

Risk Committee (voluntary committee)*1

Chair※2 Percentage of outside directors, etc.※2, ※3 No. of meetings held/average attendance rate※4
FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Kenzo Yamamoto 80.0% - - - - 5
- - - - 100.0%
*1:
Established in FY2023/3
*2:
As of July 1, 2023
*3:
Outside directors and outside experts
*4:
Fiscal year: From April 1 to March 31 of the following year

The average attendance rate is determined by calculating the attendance rate for each meeting, then calculating the sum for the full fiscal year and dividing the sum by the number of meetings held (rounded to one decimal place).

<Reference> Composition and Attendance Status for the Board of Directors and each Committees(FY2023/3)

Name Board of Directors Nomination Committee Compensation Committee Audit Committee Risk Committee
Outside Directors Katsuaki Ikeda 2 times/2 times   2 times/2 times 4 times/4 times  
Ryoji Chubachi 13 times/13 times 13 times/13 times Chair
4 times/4 times		    
Keisuke Takeuchi 13 times/13 times 13 times/13 times 4 times/4 times    
Makoto Kaiwa 13 times/13 times Chair
13 times/13 times		      
Risa Aihara 13 times/13 times        
Hiroshi Kawamura 13 times/13 times     Chair
14 times/14 times		  
Kenzo Yamamoto 12 times/13 times     14 times/14 times Chair
5 times/5 times
Shihoko Urushi 13 times/13 times   2 times/2 times    
Keiji Nakazawa 11 times/11 times     10 times/10 times  
Atsuko Sato 11 times/11 times       5 times/5 times
Internal Non-executive Directors Hiroya Masuda 13 times/13 times 13 times/13 times 3 times/4 times    
Atsuko Onodera 2 times/2 times     4 times/4 times  
Toshiyuki Yazaki 11 times/11 times     10 times/10 times 5 times/5 times
Internal Directors Norito Ikeda 13 times/13 times 13 times/13 times      
Susumu Tanaka 13 times/13 times        
External experts Takao Yajima         5 times/5 times
Hiromi Yamaoka         5 times/5 times
Note:
  1. Katsuaki Ikeda and Atsuko Onodera retired in June 2022. Ryoji Chubachi, Shihoko Urushi, and Toshiyuki Yazaki retired in June 2023.
  2. Keiji Nakazawa, Atsuko Sato, and Toshiyuki Yazaki were appointed in June 2022. Reiko Amano, Akane Kato, Katsuyo Yamazaki, and Takayuki Kasama were appointed in June 2023.

Compensation for Directors (excluding outside directors)

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of persons (people) 31 30 30 30 32
Amount of compensation (million yen) 815 760 750 790 774
Amount of fixed compensation (million yen) 681 647 645 669 681
Amount of variable compensation (million yen) 127 100 90 102 90
Retirement bonus for directors※(million yen) 2 9 11 15 -
Others (million yen) 3 2 2 3 2
*:
Despite abolishing its director and executive officer retirement benefits system in June 2013, JAPAN POST BANK pays a retirement bonus to directors and executive officers who continue to serve for the term of their office from the date of assumption to the date the director and executive officer retirement benefits system was abolished at the date of retirement.

No. of whistleblower reports

  FY2020/3 FY2021/3 FY2022/3 FY2023/3
No. of whistleblower reports※   212 194 130 241
Number of reports received by the contact offices within the Bank 149 146 95 161
Number of reports received by the contact offices outside of the Bank 63 48 35 80
*:
Total number of reports received at internal and external contact offices for whistleblowing.

Disciplinary actions and fines for bribery

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of disciplinary actions related to bribery and other corrupt practices   0 0 0 0 0
Bribery - - - - 0
Conflicts of Interest - - - - 0
Money Laundering - - - - 0
Insider trading - - - - 0
Total amount of fines related to bribery and other corrupt practices (yen) 0 0 0 0 0

Total amount of political contributions made

  FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of disciplinary actions related to bribery and other corrupt practices 0 0 0 0 0

Fines and settlements in excess of $100 million

  FY2020/3 FY2021/3 FY2022/3 FY2023/3
Number of fines/settlements where each is valued > US $100 million 0 0 0 0
Combined total value of fines/settlements where each is valued > US $100 million（yen) 0 0 0 0
*:
Research Date : July 1, 2023

Others

Initiatives to improve customer satisfaction

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Customer satisfaction level (satisfaction rate)※ 76.8% 71.1% 68.5% 71.1% 68.9%
*:
Source : "Customer Satisfaction Investigation" by Japan Post Group (Total of "extremely satisfied," "satsified" and "slightly satisfied" respondents)

Piggy Bank Design Contest for Children

FY2019/3 FY2020/3 FY2021/3 FY2022/3 FY2023/3
Piggy Bank Design Contest for Children Applicant schools 10,834 10,704 8,536 9,837 9,350
Applicant school ratio (To total number of elementary schools) 54.5% 54.2% 43.7% 50.9% 48.3%
Participating students (people) 758,820 718,593 298,593 580,471 534,279
Donation (yen)※ 7,588,200 7,185,930 7,000,000 5,804,710 5,342,790
*:
The donation amount is ¥10 per design entered, however, in FY2021/3 ¥7 million was donated, including 20,000 stationary items, due to a reduction in participants because of the impact of COVID-19.