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Home > Yucho Authentication App

Yucho Authentication App

It is a free smartphone application dedicated to personal authentication for Japan Post Bank's Internet banking「Yucho Direct」,「Yucho Bankbook App」and「Yucho Pay」.

ゆうちょダイレクトのお申し込み(無料)

【Image of App screen】

アプリ画面

ゆうちょダイレクトのお申し込み(無料)

Main functions

1.Simple log in

  • ・By performing biometric or passcode authentication (6-digit number) with 「Yucho Authentication App」, you can log in Yucho Direct without inputting password.

2.Easy remittance

  • ・By performing biometric or passcode authentication (6-digit number) with 「Yucho Authentication App」, you can remit money by Yucho Direct without entering one-time password.(When remitting by Yucho bankbook App, authentication with Yucho Authentication App is required)
  • ・You don't need a hardware token, and you don't have to carry around and pay for cost of exchange.
  • ・In order to use it more safely, in addition to fingerprint and face authentication, you can also add a transaction code (4-digit number) authentication.

3.Reliable security

  • ・Since the personal authentication is performed by authentication information registered to a smartphone device, it can prevent the stolen password and damage such as unauthorized access of the third party.

Target transactions of Yucho Authentication App

Yucho Direct

  • ・Login
  • ・Transfers to Japan Post Bank account
  • ・Transfers to other financial institutions account
  • ・Linked Transfer Payment Service
  • ・Payment of taxes and charges (Pay-easy)
  • ・Change of address and phone number
  • ・Apply for international remittance
  • ・Change of mail address
  • ・Raise of remittance limit
  • ・Yucho Direct Web Easy Application

Yucho Bankbook App

  • ・Register of Yucho bankbook App
  • ・Transfers to a Japan Post Bank branch
  • ・Transfers to other financial institutions
  • ・COTRA
  • ・ATM deposit and withdrawal (withdrawal only)
  • ・Payment of invoice (Ordinary in-payment)
  • ・Payment of taxes and charges (Pay-easy)
  • ・Payment of taxes and public funds (QR code)
  • ・Change of address and phone number
  • ・ATM biometric authentication

Yucho Pay

  • ・Account registration・Change of Yucho Pay
  • ・Raise of Yucho Pay's limit amount

Account overdraft service

  • ・Web Application for account overdraft service

Download

Please download from one of the following buttons according to the OS of your smartphone.

App Store

ゆうちょ認証アプリ iPhone版 QRコード

Google Play

ゆうちょ認証アプリ Android版 QRコード

  • *iPhone, iOS are trademarks of Apple Inc. registered in the U.S. and other countries.
  • *App store is a service mark of Apple Inc.
  • *Android, Google Play, and the Google Play logo are trademarks of Google LLC.

Frequently Asked Questions(Yucho Authentication App)

For Frequently Asked Questions about Yucho authentication app,click here (Open in a new window.).

(Open in a new window.)

Supported OS

iPhone user

iPhone 7 or later and iOS 13.X~17.X

Android user

Android 9.0~14.X

  • *An IC chip reading function (NFC function) is required to verify the identity with documents.
    There may be malfunction on some smartphone devices.

Devices that have confirmed

Device model name malfunction
SH-03G When registering with fingerprint authentication , there is a registration failure error.
*Face authentication is available.
SO-41B
K9
After registering the app with fingerprint information for a certain period of time, the biometric will be deleted and the app cannot be used.
*Face authentication is available.
iPhone7
iPhone7Plus
The driver's license issued after 2019 cannot be readed.
SHV35
602KC
The camera cannot be launched when verifying the identity with documents.
  • * Authentication methods (fingerprint authentication and face authentication) depend on the device model of smartphones.
  • * In the tablet terminal.etc, there is a possibility that the display collapses or doesn't work normally.
  • * Operations are checked with a typical smartphone.
    Due to the inherent phenomenon and environment of the devices, some restrictions will also occur.
  • * The contents above will be updated when the manufacturer's support is finished or when a new version is released.
  • * If Javascript and cookies are disabled in your browser settings (such as in private browsing model,etc), an error may occur. Please change the security level (turn off private browsing model, etc) before using.

Terms of service/Other

You can check the terms of service from the following page. Please be sure to read before download.

At the time of user registration, the IC chip of the identification document is read and the customer's identity is confirmed by photographing the customer's face.
The information read from the IC chip of the identity verification document and the photographed facial image will be provided to a third party to Liquid Co., Ltd., which provides identity verification services. You can use this application without consenting to the provision of personal information to a third party, but in that case there will be restrictions on the use of some services such as remittance.
For Provision of personal information to third parties, please check the following page.

Information entered in the app will be handled in accordance with Japan Post Bank's privacy policy.
For privacy policy, please check the following page.

Cautionary notes

  • ・In order to use the biometrics of the devices, it is necessary to register the biometrics to the smartphonel which is used in advance.
  • ・When you are using Yucho Direct, if you register your authentication information, it will switch to authentication using this app. One-time password authentication is no longer available and cannot be reversed.
    (Even if you uninstall the app, it will not return to the previous authentication method)
    In that case, the issuance and reissue fee of token cannot be refunded. Please understand.
  • ・In addition, if you register Yucho Authentication App before you receive the token, the token may not be shipped.
  • ・To confirm you identity, a confirmation code will be sent to the phone number registered on your account. Please register the app in an environment where you can receive notifications.
  • ・When registering, we will read the IC chip of identity verification documents and take a photography of the customer's appearance to verify the identity .You can use this app even if you do not verify your identity with documents, but in that case, there are restrictions on the use of some services: if the daily remittance limit was set to a value greater than 50,000 yen , it will be restricted to 50,000 yen. In addition, it will take 24 hours after registration to make remittances available.
  • ・Remittance, etc. cannot be used with accounts for which transaction authentication is set to 「行わない」(Do not perform).
  • ・Registering a transaction code is optional, but for your safety, we recommend it.
  • ・If you do not use the app for a certain period of time, you may need to re-register the app.
  • ・Please do not tell your confirmation code, passcode and transaction code to anyone else.
  • ・Do not reuse passcode and transaction code to the numbers which you are using for other services. Also, please do not register numbers that are easy to guess, such as birthdays and phone numbers.
  • ・If you lose your smartphone, you can stop Yucho Direct at the Card Loss Center. In that case, the use of Yucho Direct from other devices such as PCs will also be stopped. In addition, If you want to stop the communication and use of smartphones, please contact the mobile carriers.
  • ・Customers will be responsible for data communication charges for download, update, and use of the service.
  • ・The screen may differ from the actual one. In addition, it is subject to change without notice.Please understand.
  • ・From 23:55 to 0:05 of the next day, you cannot register the app.
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